Then the damage must be caused at somewhere along the line where the goods weren't handled properly.
那么残损一定是在运输途中的什么地方对货物处理不妥造成的。
Yes, of course I'm sure. I would love to look after her. Glad to help! What do I have to do?
当然不会,我敢肯定。我喜欢照料它。我很高兴能帮忙!我需要做些什么?